FT Recruitment are supporting our client to recruit for an Office Administrator/ Facilities Assistant, on a permanent full time (35 hours per week) basis in Inverness. The main purpose of this role is to support the efficient day-to-day operations of the office by delivering a broad range of administrative services to internal and external stakeholders of the business. With a diverse range of tasks, the ideal candidate will demonstrate strong organizational skills, adaptability, and a commitment to providing outstanding customer service in every aspect of the role. The ideal candidate will be willing to learn, have an adaptable approach to ever changing requirements of the business and be able to work to their own initiative.
Key responsibilities of this role:
Managing and directing incoming telephone calls professionally at all times Preparing meeting rooms and coordinating hospitality arrangements to ensure a welcoming environment for clientele Providing responsive and efficient administrative assistance to both on-site and visiting colleagues Serving as the first point of contact for all visitors, and engaging with clients and third parties via email, telephone, and in person in a courteous and proactive mannerHandling all incoming and outgoing mail accurately and on scheduleConducting routine facilities checks and coordinating with contractors for daily cleaning and scheduled maintenanceMaintaining the Office Key Log to ensure accurate records and securityManaging health and safety responsibilities within the office environmentProviding assistance with a variety of ad hoc tasks as they ariseLiaising with the IT department to report and escalate technical issues appropriately
Requirements to be successful in this role:
Previous experience working in an administrative/ facilities focused role is required for this role Previously working within a professional services environment is highly desirable Strong administrative ability, to work with various documentation with great attention to detail A team player, who thrives in a busy role and but can work independently with little supervision The ability to multitask, strong problem solving and communication skillsExcellent IT skills including working knowledge of Microsoft Office Word, Excel and OutlookA confident manner and capable of working with stakeholders of all levels
